Effective Date: October 28, 2026
These Terms and Conditions ("Terms") govern your access to and use of the SleekTap™ website, products, dashboard, mobile app, and all associated services (collectively, the "Service"), operated by XLNC Digital. By purchasing a SleekTap™ product, creating an account, or using the Service in any way, you agree to be bound by these Terms. If you do not agree, do not use the Service.Eligibility
You must be at least 18 years of age, or the legal age of majority in your jurisdiction, to purchase or use SleekTap™ products. If you are using SleekTap™ on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms.Account Registration
When you place an order, a SleekTap™ dashboard account is automatically created using the email address you provide at checkout. You will receive an email with a “Set your password” link, and a confirmation code you can use instead if the link has expired. You are responsible for:- Keeping your login credentials confidential
- All activity that occurs under your account
- Notifying us immediately at hello@sleektap.com if you suspect unauthorized access
Products and Orders
SleekTap™ sells physical NFC products including the Smart Card, Smart Stand, Sleek Tag, Wristband, Sleek Widget, and Bundles. All products are subject to availability. We reserve the right to refuse or cancel orders at our discretion. Once an order is placed and payment is confirmed, you will receive an order confirmation by email. Delivery timescales are estimates and not guaranteed.Payments
All payments are processed securely through Stripe, a third-party payment processor. By providing your payment details, you authorize Stripe to charge your chosen payment method. SleekTap™ does not collect, store, or have access to your card number, CVV, or expiry date at any time. All prices are listed in US dollars unless otherwise stated. Applicable taxes and shipping fees will be shown at checkout.Returns and Refunds
We offer a 14-day return policy on non-customized SleekTap™ products. To be eligible for a return:- The product must be unused and in its original packaging
- The return must be initiated within 14 days of delivery
- Customized or personalized products (including custom-branded Smart Cards and Smart Stands) are non-refundable unless they arrive defective or damaged
SleekTap™ Dashboard
Every SleekTap™ product includes access to the SleekTap™ web dashboard at no additional cost. The dashboard allows you to manage destination URLs, view analytics, download QR codes, and manage your products. Dashboard access is provided "as is" and we do not guarantee uninterrupted availability. We may perform maintenance or updates that temporarily affect access. We will provide reasonable notice where possible.Paid Add-on Subscriptions
Paid add-ons are the collective name for the optional paid features in the SleekTap™ dashboard. Each feature is subscribed to, and billed, separately. Key terms:- Subscription fees: each paid feature is billed separately — lead capture $4.99 per month, Lead Capture Pro $9.99 per month, advanced review management $49.99 per month, the loyalty program $19.99 per month, surveys $9.99 per month, Event Ticketing $9.99 per month, Earn (payments and donations) $4.99 per month, Digital Menus $1.99 per month, and Open House Sign-Ins $9.99 per month
- Each feature subscription renews automatically on a monthly basis until canceled
- You may cancel any feature subscription at any time from within your dashboard
- Cancellation takes effect at the end of the current billing period — no partial refunds are issued for unused days
- SleekTap™ reserves the right to change feature pricing with prior notice
Permitted Use
SleekTap™ products and the dashboard are provided for lawful personal and commercial use. You agree not to:- Use SleekTap™ to link to or distribute illegal, harmful, defamatory, fraudulent, or infringing content
- Attempt to reverse-engineer, decompile, or tamper with any SleekTap™ hardware or software
- Resell or redistribute SleekTap™ products without prior written authorization
- Interfere with or disrupt the SleekTap™ platform or its servers
- Use SleekTap™ to collect personal data from tap recipients without their consent
Surveys
Surveys let you ask your own questions of your own customers. The questions, the wording and the answers are yours. You are the controller of the responses you collect; SleekTap™ processes them on your behalf so they can be stored, shown back to you and analyzed for recurring themes.
You are responsible for the questions you ask and for having a lawful basis to collect what you ask for. Do not use a survey to collect payment-card details, government identifiers, health information or any other special-category data. Do not offer a reward in exchange for a review on a third-party platform; several platforms, including Google, prohibit incentivized reviews, and doing so may cost you your listing.
Written answers may be analyzed by an automated service to identify recurring themes. Numeric answers are counted without any automated analysis.
Event Ticketing
Event ticketing lets you sell or issue tickets for your own events. You are the seller. The contract for a ticket is between you and the buyer, and you are responsible for delivering the event, for your stated refund policy, and for any tax arising from the sale.
Payments are taken through your own connected Stripe account and settle to you directly. SleekTap™ does not hold, receive or disburse ticket funds at any point, and is not a party to the sale. A ticket is only issued once a payment has been confirmed by the payment provider; free tickets are issued immediately.
You are responsible for the attendee details you collect and for handling them in line with applicable privacy law.
Donations
Where you use SleekTap™ to collect donations, you are solely responsible for your eligibility to solicit them, for any registration or reporting your jurisdiction requires, and for the accuracy of anything you tell donors about how the money will be used. Donations are taken through your own connected Stripe account and settle to you directly. SleekTap™ does not hold donated funds and makes no representation about the tax treatment of any donation.
Loyalty Programs
Businesses using the SleekTap™ Loyalty add-on can run a loyalty program in which their customers check in and earn rewards. The business sets the reward, decides how many visits earn it, and chooses how check-ins are verified. The business, not SleekTap™, is responsible for honoring the rewards it offers and for the accuracy of what it advertises to its members.
A visit counts once per member per day. SleekTap™ records check-ins and issues vouchers on the business’s behalf, and does not guarantee that any particular check-in will be recorded — a check-in depends on the member’s device, their network connection and, where the business has chosen it, a code or an approval given by the business’s own staff.
Members’ details collected through a loyalty program belong to the business that runs it. SleekTap™ processes them on that business’s behalf, as described in our Privacy Policy, and does not use them for its own marketing.
Text Messages
A business running a loyalty program may choose to have SleekTap™ send its members a short text message confirming each counted visit. Messages are sent only to members who turned on the text-message switch when they joined; the switch starts off and is never turned on for them.
A business that turns this feature on is responsible for ensuring that doing so is lawful where it operates and for its own customers, including under the US Telephone Consumer Protection Act, the UK Privacy and Electronic Communications Regulations, and any equivalent rules that apply to it. The business is also responsible for the content of any message wording it customizes. SleekTap™ sends these messages on the business’s behalf; it does not advise on whether sending them is lawful in a particular case, and the business indemnifies SleekTap™ against claims arising from its use of the feature, including any wording it supplies.
Members can stop the messages at any time by replying STOP. Standard message rates from the member’s mobile carrier may apply. SleekTap™ does not guarantee delivery of any message: delivery depends on mobile networks and on our messaging provider, and a message that is delayed or never arrives does not affect whether the visit was counted.
Card Scanning
Lead Capture Pro lets you photograph a business card or event badge, from which contact details are read automatically. The image is sent to a third-party optical character recognition service for processing.
You are responsible for having a lawful basis to record the details of the person whose card you scan, and for honoring any request they make to be removed. Automatic reading is not always accurate; details are presented to you for confirmation before they are saved, and you are responsible for checking them.
Data Collection via Tap Events
When a phone taps or scans one of your SleekTap™ products, the Service automatically collects certain technical data including the recipient's IP address, device type, operating system, browser type, screen resolution, timestamp, and destination redirect path. This data is displayed in your analytics dashboard and is governed by our Privacy Policy. As a SleekTap™ user, you are responsible for ensuring your use of this analytics data complies with applicable privacy laws in your jurisdiction, including any obligation to disclose data collection to tap recipients.Intellectual Property
All SleekTap™ software, content, trademarks, logos, product designs, and platform features are the intellectual property of XLNC Digital or its licensors. You are granted a limited, non-exclusive, non-transferable license to use the Service for its intended purpose. You may not reproduce, modify, distribute, or create derivative works from any SleekTap™ materials without prior written permission.Third-Party Platforms
SleekTap™ allows you to link your products to third-party platforms including Google, Yelp, TripAdvisor, Facebook, Instagram, X, LinkedIn, YouTube, TikTok, Pinterest, and Stripe. SleekTap™ is not affiliated with, endorsed by, or responsible for any third-party platform. Your use of those platforms is governed by their own terms and policies.Disclaimer of Warranties
SleekTap™ products and services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be error-free, uninterrupted, or free of viruses or other harmful components.Limitation of Liability
To the fullest extent permitted by applicable law, XLNC Digital and SleekTap™ shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of revenue, loss of data, or loss of business opportunity, arising from your use of or inability to use the Service. In no event shall our total liability to you exceed the total amount you have paid to SleekTap™ in the twelve (12) months immediately preceding the event giving rise to the claim.Indemnification
You agree to indemnify, defend, and hold harmless XLNC Digital, SleekTap™, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of your use of the Service, your violation of these Terms, or your violation of any applicable law or third-party rights.Modifications to the Service
We reserve the right to modify, suspend, or discontinue any part of the Service at any time. We will provide reasonable notice of material changes where possible. Continued use of the Service after changes are made constitutes your acceptance of the updated Service.Changes to These Terms
We may update these Terms from time to time. The updated Terms will be posted on our website with a revised effective date. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms.Governing Law and Disputes
These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Plano, Texas.Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and SleekTap™ regarding your use of the Service and supersede all prior agreements, representations, or understandings.Contact Us
For questions or concerns regarding these Terms:- Email: hello@sleektap.com
- Website: sleektap.com